Citi Credit Card Customer Service
It is easy to contact Citi credit card customer service at any time of the day. There is a team of customer service executives who will be more than happy to help you with any query. There are multiple ways to contact customer service at Citibank, including phone calls, online queries, and virtual assistance. Call a toll-free number to get help with any query, or use Citibank’s Live Chat feature to chat with a representative.
Some consumers have complained that Citibank’s nonbank subsidiaries used illegal practices to enroll consumers in add-on products and services. These add-ons were marketed to consumers and offered to defer or cancel consumer payments in times of hardship. Additionally, Citibank’s subsidiary used misleading practices to get billing authorizations for services consumers did not request. In many cases, they also misled consumers about their eligibility for these services. If you are not able to pay your credit card balances in a timely manner, you should contact the credit card company and make your payments on time.